Shipping Policy
Shipping Information
High demand for our products, along with disruptions in the global supply chain, has created the potential for low inventory and delayed shipments. Our teams are working constantly to fulfill all backorders, and will continue to work closely with our delivery partners to ensure your items reach you as quickly as possible.
US
The information below pertains to items bought from Surprisemax.com.
Cheap Standard Shipping with Any Purchase
Cheap Standard Shipping is valid on all orders at rate $4.99 shipped to a single US address.
Purchase of Surprise Max Gift Cards and Outdoor Discovery Programs courses and trips, as well as taxes, duty charges and any shipping or other fees do not apply toward the minimum purchase requirement. Services such as monogramming and engraving do apply toward the minimum purchase requirement.
Estimated delivery times will be provided during checkout normally 4-8 business days. Not valid for Direct to Business orders. Contact Surprise Max for more details. Please see International Shipping details below.
Transit, Handling & Order Cut off Time Domestically:
In general, domestic shipments are in transit for 4 – 8 days (Tuesday to Saturday). The order cut-off time will be 06:00 PM Eastern Standard Time (New York). Domestic order handling time is 2 – 3 business days (Monday to Saturday).
Standard Shipping
Standard Shipping is available for $4.99 on all orders via USPS First Class Package.
Express Delivery
For your convenience, we offer Express Delivery on most in-stock items for an additional charge. During checkout, you’ll be prompted to select a shipping method for each recipient. Shipping and handling charges plus a delivery date will be listed for all available shipping methods. See the chart below for charges and delivery times based on destination. If you have general questions about the delivery of your order, please contact us.
UNFORTUNATELY, now the express shipping is not available due to some reasons. We will inform you the latest updates for the express shipping methods soon.
Shipping and Handling to US
International
Unavailable at the moment.
CONTACT US
Address: 19 Havens Ave Patchogue, NY 11772
Phone: +1 631-654-6155
Email: support@surprisemax.com
